Terms & Conditions

Last Updated: October 2025
Company Name: Santa’s Outlet
Registered Address: 608 Arrowhead Road, Camano, Washington, 98282
Email: support@santasoutlet.com

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of products from Santa’s Outlet (“we”, “us”, or “our”). By using our website or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use our site.

We reserve the right to amend these Terms at any time. Changes will be posted on this page and take effect immediately upon publication.

2. Eligibility

You must be at least 18 years of age to place an order. By placing an order, you confirm that all information provided is accurate and complete.

3. Products and Availability

We make every effort to ensure that product descriptions, prices, and stock levels are accurate. However, errors may occur, and we reserve the right to correct them at any time.
Images are for illustrative purposes only. Colours and packaging may differ slightly from those shown.

4. Orders and Acceptance

All orders are subject to acceptance and availability. You will receive an email confirming receipt of your order; however, this does not constitute acceptance.
We reserve the right to cancel any order if payment is not authorised, if an item is out of stock, or if fraudulent activity is suspected.

5. Pricing and Payment

All prices are displayed in GBP and include VAT (where applicable).
We accept major credit and debit cards, PayPal, and other payment methods listed at checkout.
Payment must be made in full before your order is dispatched.

6. Shipping and Delivery

  • Processing Time: 1–3 business days.

  • Standard Delivery: 7–10 business days within the UK.

  • International Delivery: Varies by destination and courier.

We will provide a tracking number once your order is dispatched. Delivery times are estimates and not guaranteed. We are not liable for delays caused by customs or courier services.

7. Customs and Import Duties

International orders may be subject to import duties, taxes, and fees. These are the customer’s responsibility and are not included in the product price or shipping cost.

8. Returns and Refunds

You have the right to cancel your order within 30 days of receiving your goods, as provided under the Consumer Contracts Regulations 2013.
Items must be unused, in their original condition and packaging, and accompanied by proof of purchase.
Santa’s Outlet covers the cost of return shipping for eligible returns. Please contact support@santasoutlet.com before returning any items.

9. Liability

Our liability is limited to the value of the products purchased.
We are not responsible for indirect, incidental, or consequential losses that result from the use of our website or products.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

10. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Santa’s Outlet or its licensors and is protected by copyright laws.
You may not reproduce, distribute, or use our content without written permission.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising shall be subject to the exclusive jurisdiction of the English courts.